FAQs

1. How is an order placed?

Orders can be placed either online through a secure on-line application or by phoning our office at 952-915-9779 or toll free at 866-895-2119. A PPX service specialist is available 24 hours a day to assist you with the ordering process.

2. What is the turnaround time for an order?

Depending on the level of urgency set by the Physician, PPX can arrive at patient bedside within one hour for urgent exams in the larger cities and 2-3 hours in more remote areas, depending on the distance from the nearest PPX regional office. Our average turnaround time for the delivery of radiology results is less than one hour with some urgent exams available in less than 30 minutes.

3. Where are the results sent?

Results are typically sent to the nurse’s station in care of the patient, but can be sent directly to the Physician or Orthopedist as well. Results are accessible on our HIPAA-secure online site with the use of individualized login.

4. By whom are the case read?

PPX partners with many radiology groups across the United States specializing in the interpretation of portable imaging. Our selection of which radiology group depends on both geographical location of where the exam was provided, and also in what setting (i.e. long term care, correctional facilities, athletic, etc.)

5. What is the role of comparison studies?

All exams provided by PPX that have previous studies of the same type are automatically used for comparison purposes. They can be services provided by either PPX, or another imaging center.  We will arrange obtaining prior exams performed at a hospital or clinic, either electronically or by obtaining a CD.

6. How does the billing model work?

PPX is a Medicare Certified Portable X-Ray Provider; in addition, PPX is an in-network provider with  payers in all cases where the payer has included our services in the provider network. When a patients’ medicare benefits fall under Part A/PPS, PPX will bill the facility directly for provided services at a pre-arranged pricing, (contracted fee schedule). Other studies are billed directly to Medicare Part/Medicaid or private insurance for patients that reside where the exam is taking place. For correctional facilities, specialty clinics, and other clients, we bill them directly using contracted rates.

7. Is there any radiation exposure to the patient and/or staff?

Our portable x-ray machines omit a low dosage of radiation collected by the patient. Our staff is always equipped with protective lead shielding for themselves and the facility staff in case they are asked to assist with positioning during the exam. This will reduce or remove any radiation collected by the staff members. Outside of six feet, there is no radiation collected by any party.

8. What on-site services does PPX offer?

It depends on your location. X-Rays and EKGs are available in all areas we service. Ultrasound exams, echocardiograms and bone density tests are available in select areas only. Contact PPX to learn which services are available in your area.

9. What are the benefits of these on-site services?

The ability to provide bedside imaging gives the benefits of patient comfort, reduction of stress to the patient, family and nursing staff, reduction of cost to the facility, the Medicare program and private insurance companies, expedites care to the patient, reduces re-admissions to the hospitals, and more.

13. How does the portable x-ray quality compare to a Hospital or Clinic?

Very comparable.  PPX was the first portable x-ray company in the nation to pioneer and deploy direct digital radiography (DR). DR technology is the absolute pinnacle of plain film imaging available today.

14. How many years has PPX been providing service?

PPX began providing imaging services in 1989.

15. Aside from long term care facilities, does PPX provide service to any other industries?

PPX also supports the following care settings:

• Correctional Facilities: Prisons, County Jails
• Athletic Institutions: College and Professional Football, National Soccer Tournaments
• Chiropractic Offices
• Women’s Health Facilities
• Residential Homes
• Industrial: Fire Departments, Mining
• Pediatric Clinics
• Rehabilitation Centers
• Chemical Dependency Facilities
• Research Facilities: Medical Device, Cadaver Labs, Ultrasound Guidance
• Occupational Health Clinics